When determining what is the best direction for a business to go,
sometimes people cut corners to try and reach their destination. This
may be from the amount of sales people they hire, to the online presence
they have for their company. It is easy to say I am happy with what I
have to get my message across, all while your competition evolves.
Within the age of technology and social media influences, now is the
time to keep people engaged with your products and service you provide.
One
of the biggest changes is the overall use of Smartphones and Tablets to
conduct daily tasks. Many businesses are stuck in the dinosaur code
age, while those that have gone to a more responsive platform, are
reaching people across the globe. A word of mouth referral is great,
however a business with a more user friendly platform will start
capturing your prospective clients. Businesses need to ensure that they
can target the mobile market and their website will not cause people to
bounce and go somewhere else. People have about a 2 second attention
spam when they first go to a site and if a business does not offer an
engaging platform, they are gone in literally a second.
Just like
when someone gets engaged to marry someone in life, they are making a
commitment to move forward with that person. If a business gets people
engaged with their website, then it is easier for them to make a
commitment to what you have to offer. Overall a business is a direct
reflection of that business owner. Do you want to look cheap with what
you have to offer, or do you want people to see that you really have
passion and purpose for what you provide. This all comes down to how one
engages their prospective buyers and without being able to reach them
on all platforms, a business has decided that they are not worth peoples
time.
One misconception is the fact that some cannot afford to
make changes in their business. By not having a responsive website that
is engaging for people, businesses are losing about 35-37 percent annual
revenue to their company. About 50 percent of people use their
smartphones or tablets before purchasing a product or service. A company
can be 50 Percent of a company, or with one little change, can be a 100
percent of a company. One may have the best product or service in the
world, but they are not being found, because they are not optimized for
portable devices. Businesses are losing clients to an inferior product
or service, just because they have not caught up to the latest
technology. Without risk there is no reward, however that risk is
usually telling ones mind that they cannot afford to make changes, when
everyone around them is progressing.
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